General Manager

Empire Auto PartsNashville, Tennessee | September 8, 2022

The Company

Empire Auto Parts is a leading provider of aftermarket collision parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic regions. Empire serves customers in an 18-state region via a strategic network of 6 hubs and 24 satellite locations. Empire has grown to ~$170M in revenue by starting up new hub locations and expanding their geographic footprint. They have a differentiated product offering of over 60,000 SKUs for over 800 vehicles makes, models, and vintages. Founded in 1985 and headquartered in Totowa, NJ, the company employs over 650 people. Empire is backed by Sentinel Capital Partners, a leading mid-market private equity firm.

The Role

Reporting to the VP of Operations, the General Manager (GM) will establish and lead Empire’s presence in the Nashville area market, build a solid distribution operation aligned with established company policies and procedures, and assemble a core support team to continue to grow and scale profitably. The GM will serve as a key P&L leader within the company’s southeast region and as a member of the leadership team, responsible for all commercial and operational matters related to the Nashville DC and area network.

The GM will be directly responsible for all functional areas of the 127,000 sq. ft. Nashville area DC and associated satellite locations, including field sales agents, customer service, collections, and last-mile delivery operations. As this key leader will be launching this DC and spearheading Empire’s entry into the greater Nashville area markets, this GM should possess experience scaling commercial and warehouse operations; recruiting and building new teams across relevant functions; and fostering an inclusive culture, managing change, and developing processes.

Experience & Requirements

• Bachelor’s degree required; advanced degrees preferred.
• At least ten years of progressive general, multi-functional management experience, including five or more years of direct P&L experience.
• Preferably, a background in an operationally intensive last-mile distribution business, including multi-site leadership.
• Ability to build and scale a distribution business from the ground up, building upon a successful business model and established processes.
• Expertise in all general DC management functional areas, including sales, customer service, collections, warehouse operations, quality/inspection, facility and fleet management, scheduling/routing, and delivery.
• Knowledge of best-in-class warehousing and distribution functions, with the ability to set goals to reach that point.
• Experience working with diverse workforce; possesses the depth of experience and leadership style to effectively manage a distributed employee base.
• Demonstrated ability to utilize innovative strategies to recruit and retain highly skilled and in-demand talent.
• Currently resides in the metro Nashville area or willing to relocate. Able to travel across the region and, on occasion, to other DC locations.
• Able to travel extensively to other DCs during the initial onboarding period.

Application Information

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Additional Questions

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