The Company
Epika Fleet Services, Inc. (“Epika”) is a leading provider of outsourced fleet maintenance solutions, specializing in mobile services for medium- and heavy-duty truck and trailer fleets. Epika’s operational footprint now spans nearly 40 states with a talent base of 750+ technicians serving more than 2000 customers. Epika is headquartered in Nashville, TN and is backed by the private equity firm Ares Management.
The Role
Epika is now seeking to hire its first Head of Revenue Operations who will have accountability for building and leading the function to support future growth. The ideal candidate will possess: (1) experience as a revenue/sales operations leader within a commercial organization of relevant scope and scale; (2) a track record of supporting distinctive sales growth using modern commercial methodologies, tools, and analytics; (3) the ability to build processes and systems from an early stage of maturity; and (4) a hands-on approach and sense of urgency necessary to deliver results in a fast-paced, private equity-backed environment. The Head of Revenue Operations will report directly to the Chief of Staff, partner closely with the Chief Revenue Officer, and may be based anywhere in the US.
Experience & Requirements
• At least seven (7) years of professional experience, with at least five (5) in commercial sales operations or sales force effectiveness functions. Exposure to distributed, field-based services environments and private equity experience is preferred.
• Proven track record standing up CRM platforms (Salesforce, HubSpot, or equivalent) and driving adoption across distributed teams.
• Experience using analytics and automation/AI to drive efficiencies, enhance sales team effectiveness, and support field sales activities; taking a “tech-forward approach” to leadership.
• Experience in the collection, analysis, and delivery of large, multi-dimensional data sets and business insights.
• Strong understanding of sales process design, pipeline management, and pricing governance.
• Strong business acumen and financial skillsets, with the ability to analyze and effectively interpret financial, sales, marketing, and customer information for effective decision making.
• Strong project / program implementation and management skills; experience with project management tools.
• Leadership experience with the ability to develop, influence, and coach sales teams.
• Attentive to detail; highly organized; reputation for excellent work output.
• A dynamic leader who is self-reliant and hands-on when/where necessary, but also capable of building coalitions and driving collaboratively. Pivots style to produce results.
• Entrepreneurial. Comfortable with ambiguity. Thrives working in a fast-paced and demanding environment.
• Bachelor’s Degree required; MBA or equivalent graduate degree preferred.
• Able to travel to headquarters and field locations as needed.
