Current Opportunities With Our Clients

VP, ERCM

AthenahealthWateron, Massachusetts | December 7, 2023

The Company

athenahealth is a ~$5B software solutions company developing cloud-based practice management solutions, point of care mobile applications, and EHR systems for more than 140k small to midsized physician practices and hospitals. The company offers revenue cycle management as well as patient engagement services and clinical records management services. In 2019, a new athenahealth was formed, bringing together two companies with decades of experience in healthcare technology: athenahealth, Inc. and Virence Health. The company’s combined technology, insight, expertise, and customer base uniquely positions them to unlock and understand healthcare data from across the nation. Athenahealth is headquartered in Watertown, MA and has ~6,000 employees. In November 2021, the private equity firms Bain Capital and Hellman & Friedman acquired athenahealth to continue to rapidly scale the business.

The Role

The VP, ERCM will be responsible for leading the design, implementation, and management of workflows with the ultimate goal of increasing the scalability, efficiency, and quality of ERCM services. In addition to owning the P&L, they will also be responsible for partnering cross-functionally with Product to enhance technology to improve service and lower costs. This leader will also work closely with sales to drive revenue and with the client success teams to address concerns and drive customer retention. This role is highly cross-functional and customer-facing, working with a broad base of internal and external constituents. The new leader may be based anywhere in the US with the flexibility to travel to athena’s headquarters in Waterton, MA.

Experience & Requirements

• P&L leadership experience in a high-growth business of similar scale and complexity
• Revenue cycle experience strongly preferred, ideally with exposure to coding and/or authorization management
• Comfort working and multi-tasking in a fast-paced, dynamic environment with the ability to adapt to changing priorities
• Strong growth orientation with the understanding of how to equip teams with the right resources and strategic guidance
• Ability to digest complex processes into high-level, executive-facing narratives
• Exceptional financial management skills; interprets financial data for effective decision-making; leads strategic planning and budgeting processes
• Thoroughness in tracking numerous, detail-intensive tasks while ensuring their completion and accuracy
• Able to achieve or exceed performance results through effective team and individual performance, setting clear goals, and managing accountability
• Manages change through influence; capable of driving buy-in and change across a diverse set of internal stakeholders; collaborative and team-oriented.
• Excellent presence, communications, and stakeholder management skills; Credible with cross-functional teams and external partners
• Ability to travel 10-25% nationwide and internationally
• Bachelor of Arts or Science degree; Master’s degree/MBA preferred
• Strong proficiency in Microsoft Office Suite, specifically Excel, Word, and PowerPoint

Application Information

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Additional Questions

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