PierceGray partners with clients engaged in growth and business transformation. Our work is building leadership teams that make change happen. While retained search firms do not typically post roles, PierceGray posts all of the roles we manage. It is part of our firm’s commitment to creating open and equitable access to opportunities. Why We Post.

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COO

Parallel ENT & Allergy Partners | Dallas, Texas (Remote) | May 6, 2024 With support from Trinity Hunt Partners, Parallel continues to increase the size and scale of its operations and partnerships. The company plans to continue expanding its network over the next 3-5 years while also focusing on driving operational efficiency and organic growth. Parallel is now seeking to hire its first Chief Operating Officer (COO) who will have accountability for Parallel and practice-level operational performance and the future state of Parallel’s growing network. The new leader is responsible for the management of the existing 5 practices as it pertains to directing and coordinating all aspects of practice operations. The current network includes locations across Texas, Kansas, Missouri, Michigan, and Delaware. The role will also be responsible for integrating and scaling future practices added to the Parallel network. The COO reports directly to the Chief Executive Officer (CEO) of Parallel.

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Executive Director, Onboarding Process Transformation

Athenahealth | Boston, Massachusetts (Remote) | May 6, 2024 athenahealth currently has a Customer Onboarding organization of ~375 FTEs who own the customer relationship and implementation process from contract signature through post-go live transition. Customer onboarding at athenahealth is complex, with ~3000 implementations annually that range from virtual implementations for small practices to large, onsite onboarding project teams of 9-10 FTEs for national, multi-specialty practices. athenahealth is in the process of reimagining and transforming the customer onboarding experience into a best-in-class operation. athenahealth is now seeking to hire an Executive Director, Onboarding Process Transformation to lead the redesign and execution of an innovative customer journey that increases customer satisfaction and process efficiencies. The Executive Director will report to the VP of Customer Onboarding and work closely with the operations leaders across the organization to establish KPIs, build best-in-class processes, empower automation, and transform the existing organizational design, and technology.

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Head of Ops, Chemaid

kdc/one | Saddle Brook, New Jersey | April 26, 2024 To better leverage its scale and support future growth, the company is looking to hire a Head of Operations for their Saddlebrook, NJ manufacturing facility. The role will have operational leadership for a team of 149 employees producing beauty and personal care products for 60+ customers. The central mandate for the role is to improve operational efficiency and support site growth by instilling and implementing operational discipline to improve productivity, quality, customer service, and reduction in overall operating cost. The Head of Operations will report directly to the Vice President/Site Leader and will be based on-site in Saddlebrook, NJ.

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VP/GM, Groveport

kdc/one | Groveport, Ohio | April 23, 2024 To better leverage its scale and support future growth, the company is looking to hire a new VP and Site Leader for their Groveport, OH manufacturing facility. The role will have operational leadership and P&L responsibility, managing a team of 287 employees producing personal care products for large CPG customers. The central mandate for the role is to support site growth and customer satisfaction by instilling and implementing operational discipline to improve productivity, quality, customer service, and reduction in overall operating cost.

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General Manager, Florida

Empire Auto Parts | Orlando, FL | April 23, 2024 Reporting to the Regional Operations Manager, the General Manager (GM) will establish and lead Empire’s presence in the Florida market, improve upon a distribution operation aligned with established company policies and procedures, and assemble a core support team to continue to grow and scale profitably. The GM will serve as a key P&L leader within the company’s Florida region and as a member of the leadership team, responsible for all commercial and operational matters related to the Orlando area network. The GM will oversee all functional areas of the 188,000 sq. ft. Orlando DC and three associated satellite locations (Jacksonville, Tampa, and Ft. Myers), including field sales agents, customer service, collections, and last-mile delivery operations. As this key leader managing this DC and spearheading Empire’s expansion into the Florida market, this GM should possess experience scaling commercial and warehouse operations; recruiting and building new teams across relevant functions; and fostering an inclusive culture, managing change, and developing processes. The GM will open 3 new satellite sites in Florida in 2024. Empire is a rapidly transforming company and seeks a GM who is commercially entrepreneurial, operationally focused, and a champion and driver of growth while leveraging a proven business model.

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Sales Account Manager

Durham Brands | Salt Lake City, Utah (Remote) | April 18, 2024 The Key Account Manager (KAM) will be responsible for managing some of Gimme Beauty’s largest accounts. They will develop strong and lasting relationships with the company’s most important customers while increasing sales and upselling / cross-selling Gimme Beauty’s various product lines.

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Head of Operations

Durham Brands | Salt Lake City, Utah | April 18, 2024 To support continued growth, Gimme Beauty is now seeking a new Head of Operations to take responsibility for professionalizing supply chain and operations management for the company. With a strong focus on scaling and transforming the function for growth, the Head of Operations will be responsible for supply chain (including planning, procurement, order management, and fulfillment), warehouse operations, quality, and working closely with cross-functional leaders in Sales and Finance to ensure optimal cost, quality and speed to market. The Head of Operations is responsible for the performance of the supply chain planning, warehouse and inventory management, logistics, distribution, and delivery network, and network optimization functions to achieve customer, operational, and financial goals. The role will partner with executive leadership to manage and improve integrated supply chain planning capabilities and optimize end-to-end supply chain performance. The role will provide leadership and direction to team members, foster an environment and culture of positivity, and work to develop those on their team. The position reports to the Chief Executive Officer, and manages a team of ~10, including 5 direct reports.

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Director, Product Management

The AZEK Company | Chicago, Illinois | April 9, 2024 AZEK is seeking to hire a Director of Product Management that has an affinity for building products and understands the mindset of dealers, DIY/contractors, and homeowners. The Director of Product Management is responsible for the execution of the 3-5 year product and market strategy including gathering and prioritizing product and customer requirements, defining and executing the Product Roadmap, and working closely with R&D, Manufacturing/Operations, Sales and Marketing to ensure revenue and margin goals are met. The Director of Product Management will lead the development of the company’s long-term Product Strategy and Roadmap and will be directly responsible for its execution. This includes customer, competitive, and market research, strategic and financial analysis, product development (from concept, product definition/features/benefits, financials/pricing, SKU set-up, etc.), and leading annual new product launch execution and management of product rationalization. The role reports to the SVP and General Manager, Patrick Barnds and will ideally be based at company headquarters in Chicago, IL.

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Supply Chain Leader

Profile Products | Charlotte, North Carolina (Remote) | April 2, 2024 Profile Products now seeks to transform its manufacturing and supply chain operations and instill a culture of discipline and continuous improvement to enable future growth. As part of this agenda, Profile Products is seeking to hire a Supply Chain Leader to lead SIOP, inventory and material management, tactical procurement, logistics and customer service/order fulfillment across a 12-plant manufacturing and supply chain network. The role oversees a team of Supply Planners, a Demand Planner, Inventory Analysts, and a DC Manager, reports directly to the Chief Operating Officer and is ideally based in Charlotte, NC, Atlanta, GA or remotely in the Southeast with access to a major airport.

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VP, Rules & Configuration

Athenahealth | Massachusetts (Remote) | April 1, 2024 Within its Technology Enabled Services (TES) organization, athenahealth offers services across the full end-to-end spectrum of revenue cycle management for its customers. To support the continued growth and quality of RCM offerings, athenahealth is seeking to hire a new Vice President of Rules and Configuration Services. The new VP will oversee four primary areas of the TES business, with the goal of increasing efficiency and quality of adoption and effectiveness of electronic payer transactions across the end-to-end revenue cycle: • Knowledge and Decision Services (Rules): Increase the quality and efficacy of proprietary claim submission technology (Rules Engine) and extend RCM performance using industry standard transactions. • Configuration Services (Enrollment): Maximize the potential of electronic payer transactions across the spectrum of the revenue cycle by optimizing enrollment and configuration services, working in coordination with the onboarding team. • Electronic Data Interchange (EDI): Engage with senior leaders at health plan organizations to develop connectivity and processing pathways between organizations. Oversee the development of technical connections and other EDI configurations that would reduce delivery cost. • Global Rules and Network Performance: Plan, organize, and oversee the organizational denial prevention efforts across TES to reduce revenue cycle re-work to ensure accurate reimbursement from health plans.

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